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DELUXE PROVENT PRIVACY POLICY

Privacy Policy

Last updated May 1, 2014

Protecting privacy is not new to Deluxe Corporation (“Deluxe Financial Services” or "Deluxe"). We have a long history of recognizing and protecting the privacy of consumers. Deluxe is committed to protecting your privacy and utilizing technology to give you one of the safest and most powerful online experiences available. The following information will help you understand how Deluxe collects, uses, and safeguards the information you provide through this Web site, http://deluxeprovent.ezshield.com. Deluxe wants to assure you that when it asks for customer information, its goal is to improve customer relationships and its delivery of services.

INFORMATION COLLECTION & USE

In connection with delivering the Deluxe Provent suite of services, we will collect personal information needed for the provider of Deluxe Provent ("EZShield") to retrieve credit report information from consumer credit reporting agencies and to perform other functions critical to delivering the services you request. This information includes but may not be limited to your name, Social Security number, mailing address, e-mail address, phone number, date of birth, credit card or other payment information and service records.

Examples of how your personal information may be used include:

  • Processing your application for these products or services.
  • Verifying your identity and retrieve your credit report information.
  • Providing these products or services to you, including customer service and payment processing.
  • Facilitating credit & identity monitoring.
  • Maintaining credit card inventory & restoration services.
  • Providing you with secure access to digital off-site storage of your important documents.

For testimonials, we do obtain the customer's consent prior to posting their name along with their testimonial. We are not responsible for the personally identifiable information you choose to submit through testimonials.

INFORMATION SHARING AND YOUR CHOICES

Maintaining your privacy is important, and our commitment includes the following:

  • We do not sell your information to third parties for marketing purposes.
  • We do not share your information with our Affiliates for marketing purposes.
  • We may disclose the information we collect from you to non-affiliated third parties who are acting on our behalf to perform the services delivered to you, such as customer support services or payment processor.
  • These third parties are not permitted to use your information to offer their products or services except as authorized by your financial institution.
  • We may also disclose information, as required by law, for fraud prevention, to comply with state or federal requirements, or when necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site. If Deluxe is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Because of the limited manner in which we share consumer information as described above, you do not need to convey any opt-out preferences to Deluxe. This Privacy Policy relates only to the Deluxe Provent service and Deluxe's use of your information and does not relate to your financial institution or EZShield. For any questions you may have about your financial institution's information practices, please contact them directly. For any questions you may have about EZShield's policies, please contact EZShield at:

EZShield, Inc.
415 Williams Ct., Suite 116
Baltimore, MD 21220
Attn: Privacy Officer
deluxeprovent@ezshield.com
1-866-460-0095

SECURITY

Deluxe is committed to protecting your personal information. Security measures are in place on this Web site to protect against the loss, misuse, and alteration of the information under our control. We offer industry-standard security measures available through your Web browser. When you are on this Web site, the sensitive information you provide such as credit card and financial information is encrypted with secure socket layer (SSL) technology and scrambled en route and decoded once it reaches us. Please remember that e-mail, which is different from the encrypted sessions above, is not secure. Therefore, we ask that you do not send sensitive information such as credit card or account numbers to us via an unsecured e-mail message.

TRACKING ACTIVITY ON OUR WEB SITE

In order to make your visit to our Web site as productive as possible, we track activity on our website. However, we want you to know that the tracking technology we use does not identify any personal information about you. It cannot retrieve data from your hard drive, pass on computer viruses, or capture any personal information about you, such as your name, address, phone number, or email address. We only know who you are if you tell us.

As is true with most Web sites, we gather certain information automatically when individuals browse our site and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this non-personal information to analyze trends, to administer the site, to track users' movements around the site, and to gather demographic information about our user base as a whole, in order to improve the functionality of the Web site. We use a third-party tracking service that uses technology to track this non- personally identifiable information about visitors to our site in the aggregate.

We use cookies to improve your shopping experience. Cookies are small pieces of information that are stored by your Web browser on your computer's hard drive. A cookie may contain information (such as a unique user session ID) that is used to track the pages of the Web sites you've visited. The information in cookies helps to serve you better by keeping track of your order when shopping on this site; it also helps us improve site design. We do not store sensitive information, other than your name, in your cookies. Most Web browsers automatically accept cookies, but you can set your browser to decline cookies. Even if your Web browser is set to decline cookies, you can use many of the features within this site. However, you will not be able to place an order or retrieve your order status.

Some of our business partners may use cookies and web beacons on our site. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. The information gathered by web beacons is not tied to our customers’ personally identifiable information. We have no access to or control over these technologies. This Privacy Policy covers the use of cookies by Deluxe only and does not cover the use of cookies or web beacons by any third parties.

CHILDREN VISITING OUR WEB SITES

This Web site is directed at adults. Deluxe believes that children should be able to use the Internet in a safe, productive, and efficient manner and should be afforded the highest protection available with respect to their personal information. We do not knowingly collect or use information from children. Should children access this Web site, we are confident that parents will not judge any of the information provided as objectionable for viewing. If you are under 18, you may use this Web site only with the involvement of a parent or guardian.

OTHER WEB SITES LINKED TO DELUXE'S WEB SITES

Deluxe is not responsible for the content or information practices employed by other Web sites that are linked to or from this Web site. In most cases, links to non-Deluxe Web sites are provided solely as pointers to information on topics that may be useful to the users of this Web site. In other cases, you may be presented with an opportunity to subscribe to or purchase third-party services. If you click on one of the presented offers, you will be redirected to the Web site of the third party, and any information you provide in response to the offer will be collected and used by the third party. Such information you provide to the third party and any dealings you have with the third party will be governed by the privacy and other policies of that third party.

OUR COMMITMENT TO THE GRAMM-LEACH-BLILEY ACT

Deluxe maintains policies and procedures to help ensure that consumer data is used appropriately and within the scope of applicable laws. Information is made available for fraud prevention and detection purposes and for authorized criminal or government investigations. This information is made available in order to protect consumers and financial services companies; these disclosures are permitted by law. Deluxe expresses our commitment to appropriate data use through our check-printing agreements with our financial institution clients.

CONSENT TO PRIVACY POLICY/CHANGES TO PRIVACY POLICY

By using this Web site you consent to our posted Privacy Policy. If you do not agree with this Privacy Policy, please do not use this Web site. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Your continued use of this Web site following the posting of changes to these terms means that you accept these changes.

We may change, modify or update our Privacy Policy at any time. Any changes to the privacy and security policy will be posted on this Web site and any other places we deem appropriate so that you are aware of the information we collect, how we use it, as well as the latest update on how we maintain the secure portions of our Web site. If we make material changes to the Privacy Policy, we will notify you here, by email, or by means of a notice on our home page prior to the changes taking effect.

Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the confidentiality of information. These reviews are conducted by internal staff who report directly to the Deluxe Board of Directors, external auditing and accounting firms, and government regulators. Included in these self-assessments and examinations are reviews of the controls and safeguards described in our Privacy Policy.

CONTACTING DELUXE

Deluxe is committed to ensuring that the consumer information we obtain and use is accurate. You may log into your online account to review, update or correct the personally identifiable information that was collected online from you.

We will retain your information for as long as your account is active or as needed to provide you services and we will use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at the contact information listed below.

If you have questions regarding this Privacy Policy, the practices of this Web site or your dealings with this Web site, Deluxe provides the following convenient ways to contact us:

Deluxe Financial Services, Inc. Attn: Privacy Program Office
3660 Victoria Street N.
Shoreview, MN 55126
privacyprogramoffice@deluxe.com

TRUSTe online privacy certification

Deluxe Corporation has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. This privacy statement covers the Deluxe Provent Web site, http://deluxeprovent.ezshield.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at privacyprogramoffice@deluxe.com. If you are not satisfied with our response you can contact TRUSTe here.

Deluxe is a BBB accredited business and complies with BBBOnLine standards. Click to verify our BBB accreditation and to see a current BBB report.

You may also review the Deluxe Provent Annual Privacy Notice.

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